Friday, October 14, 2011
1996-2012: neTintellect, Albury Wodonga

Any enquiries should be addressed to:
Attention: neTintellect – Website Administrator

Email: enquiries@netintellect.com.au
Phone: (61 2) 6051 0999
Postal:
599 Nurigong Street
ALBURY NSW 2640

Shipping Rates & Delivery Service

All items are shipped via Courier – Star Track Express. When ordering, delivery costs are calculated on the gross weight of your order as part of your ordering process. Your shipping costs are shown at the check out.

For Regular Delivery to most areas within Australia the following rates apply.

  • Less than 500gm AU$ 12.00
  • 501gm to 2kg AU$ 16.00
  • 2kg to 5kg AU$ 21.00
  • 5kg to 10kg AU$ 31.00
  • 10kg to 20kg AU$ 55.00
  • over 20kg POA

Larger items are measured on the cubic weight and may incur an extra fee. If an extra fee is payable we will contact you to confirm payment before your order is despatched. You will then have the option of changing or cancelling your order.

Extra Delivery Costs

If there is no one at the delivery address to accept the order there may be a re-delivery charge. The courier will leave a calling card to organise another delivery time. Note that if you change the delivery address after the goods have left our warehouse an extra delivery charge will apply. If possible, using a business address is preferable.

Picking Up Or Using Your Own Courier Service

If you would like to organise your own courier service or pick the items up yourself, please let us know and we will have the order addressed and ready for pick-up. Most items are dispatched from our NSW regional premesis.

Express Delivery

For overnight deliveries Express Delivery is available for orders delivered within Australia only. Star Track guarantee next day delivery to most city areas. The guarantee is not applicable in remote & some regional areas and covers the cost of postage only. Express Delivery estimates will be calculated once you have placed your order. When ordering, please select Express Delivery.

Delivery Time

neTintellect despatch orders received before 8.00AM AEST the same (business) day, orders recieved within the 24 hour period after this, or on non-business days, are shipped the next business day providing all items are in stock.

If there are any delays due to stocking reasons neTintellect will notify you. Please allow a maximum of 3-7 days for deliveries.
If your order is urgent, please call neTintellect during office hours (8:30am – 5:30pm AEST ), or e-mail us using the form on this page as we may be able to expedite your order.

Order Tracking

Please visit the netIntellect website click on “your account” from the cart, login and view your purchase history to check your orders.

International Orders

Shipping rates will be calculated once you place your order. When ordering, please select Custom – International for postage and contact us regarding your postage/delivery costs. We will e-mail you with the cost of shipping for approval. Please feel free to e-mail or call to enquire.

Insurance For International Orders

You may choose to insure your goods for an extra charge. Contact neTintellect for details and rates.

Please note that if you do not insure your goods the risk of loss/damage passes to you upon our delivery by Star Track Express.

When ordering, please select Custom – Insurance and contact us regarding your insurance costs.